Culture Northumberland
Last Updated: September 2026
Culture Northumberland (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. Culture Northumberland is a sector-led cultural initiative supported by Northumberland County Council.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (culturenorthumberland.co.uk) and interact with our services.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Culture Northumberland acts as the Data Controller.
INFORMATION WE COLLECT
We may collect and process the following personal data about you:
- Contact Information: When you subscribe to our newsletter or contact us, we collect your email address and any additional information you choose to provide (such as your name).
- Directory & Content Submissions: If you submit news, events, funding opportunities, or directory listings to be published on the website, we collect the details provided in the submission form. Please note that information explicitly submitted for public publication (e.g., public event descriptions or artist listings) will be displayed publicly on the website. Personal contact details submitted strictly for administrative purposes will remain private.
- Technical & Usage Data: When you browse our website, we automatically collect internet protocol (IP) addresses, browser type, operating system, referral source, pages visited, and time spent on the site via standard web analytics and cookies.
LEGAL BASIS FOR PROCESSING YOUR DATA
We process your personal data under the following legal bases:
- Consent: Where you have explicitly opted in to receive our regular news updates and updates via email, or where you accept non-essential cookies.
- Legitimate Interests: To effectively operate and improve our website, manage sector submissions, communicate with site visitors, and advocate for the creative and cultural sector in Northumberland.
- Public Task / Legal Obligation: Where necessary to comply with applicable legal requirements or obligations tied to supporting public local authority arts and cultural initiatives.
HOW WE USE YOUR INFORMATION
We use your personal data to:
- Send you regular newsletters and sector updates (if you have opted in).
- Process and publish event listings, news, and directory profiles you submit to us.
- Respond to your enquiries submitted via email or contact forms.
- Administer, monitor, and improve website performance, functionality, and security.
DATA SHARING & PROCESSORS
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers (Data Processors) solely to operate our services:
- Email Marketing: We use Mailchimp (The Rocket Science Group LLC) to send newsletter communications. Your email address is stored securely within Mailchimp in accordance with UK GDPR requirements.
- Website Hosting & Infrastructure: Our website is hosted on secure web servers.
- Analytics Services: We use analytics providers to help us understand site usage and performance.
If we transfer your data to a third-party provider based outside the UK/EEA, we ensure that appropriate safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are in place to keep your data secure.
COOKIES
Our website uses cookies and similar tracking technologies to distinguish you from other users, optimise site performance, and analyze web traffic. You can manage your cookie preferences at any time through your browser settings or via our site’s cookie consent manager.
DATA RETENTION
We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected:
- Newsletter Subscriptions: Retained until you unsubscribe or request deletion.
- General Enquiries & Submissions: Retained for as long as necessary to resolve your request or maintain active website listings.
YOUR DATA RIGHTS
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request that we delete your personal data.
- Right to Withdraw Consent: Withdraw consent for email marketing at any time by clicking “Unsubscribe” in any Mailchimp email or contacting us directly.
- Right to Restrict or Object: Object to or restrict how we process your personal data.
To exercise any of these rights, please email us at hello@culturenorthumberland.co.uk
HOW TO COMPLAIN
If you have concerns about how we handle your personal data, please contact us first so we can resolve the issue. If you remain unsatisfied, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113
CONTACT US
For any queries regarding this Privacy Policy or your personal data, please contact:
Culture Northumberland
Email: hello@culturenorthumberland.co.uk